Privacy Policy

Privacy Policy

At Montivella, accessible from Montivella.com ("the Website"), your privacy is important to us. By using this Website, you ("the Customer") acknowledge and agree to the terms outlined in this Privacy Policy, including the collection, use, sharing, and storage of your information as described below.

1. Information We Collect

  • Personal Information:
    When you place an order, we collect necessary details such as your name, shipping address, email address, and phone number to process and fulfill your purchase.

  • Payment Information:
    Payments are processed through a secure third-party service. Montivella.com does not collect, store, or have access to your payment card details.

  • Browsing Data:
    We collect anonymous data, such as IP addresses, device types, and browsing behavior, to enhance website functionality and your shopping experience.

2. How We Use Your Information

  • Order Fulfillment:
    To process purchases, confirm orders, arrange shipping, and provide customer support.

  • Marketing and Communication:
    Registered customers may receive promotional emails about new products, offers, and events. You can opt out by unsubscribing at any time.

  • Content and Feedback Usage:
    Any reviews, feedback, or content shared by you may be used by Montivella for marketing purposes. By submitting such information, you grant Montivella a perpetual, non-exclusive, royalty-free license to use, display, and reproduce this content without further consent or compensation.

3. Data Sharing and Security

  • Third-Party Services:
    We may share your personal data with trusted third-party providers for payment processing, shipping, and analytics. These providers adhere to confidentiality agreements, but Montivella disclaims liability for any data loss, breach, or misuse beyond our control.

  • Security Measures:
    We implement industry-standard measures to secure your data. However, by using this Website, you agree that Montivella is not liable for unauthorized access or data breaches.

4. Your Rights and Waiver of Claims

By using this Website, you expressly waive any right to bring legal claims against Montivella in any jurisdiction, including but not limited to the United States, relating to the collection, use, or sharing of your personal data. All disputes must be resolved exclusively in accordance with the governing laws of the United Arab Emirates.

5. Cookies and Targeted Advertising

Montivella may use cookies and similar technologies to collect data and share it with advertising partners for personalized marketing. By using the Website, you consent to these practices.

To opt out of data sharing for targeted advertising, send an email to ContactUs@Montivella.com. Global Privacy Control signals may also be treated as opt-out requests where applicable.

6. Contact Us

For questions or concerns about this Privacy Policy, please contact us at ContactUs@Montivella.com.

By continuing to use this Website, you confirm your acceptance of this Privacy Policy in full and irrevocably waive any rights or claims inconsistent with these terms. Montivella reserves the right to update or modify this Privacy Policy at any time, and your continued use signifies acceptance of any changes.