Privacy Policy

Last updated: June 2025

Montivella ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop at montivella.com.

Information We Collect

• Order information: name, billing/shipping address, email, phone, payment details
• Account information: email and password if you create an account
• Device information: IP address, browser type, and pages visited (collected automatically)

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to customer service inquiries
• To improve our website and product offerings
• To send marketing emails (only if you opt in — you can unsubscribe any time)

We Do Not Sell Your Data

Montivella does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

All transactions are secured with SSL (TLS) encryption. We use industry-standard security practices to protect your data. Payment information is processed through our payment provider and is never stored on our servers.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it's used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell it)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@montivella.com.

Cookies

We use cookies to keep your cart intact, understand site traffic, and personalize your shopping experience. You can disable cookies in your browser settings, though some features may not function properly.

Third-Party Services

We use Shopify to power our store and may use third-party analytics tools (Google Analytics, Meta Pixel). These services have their own privacy policies.

Contact Us

Questions about this policy? Email us at support@montivella.com.