Welcome to Montivella.com. These Terms & Conditions govern your access to and use of our website and services. By using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. General Use

By accessing or using Montivella.com, you confirm that:

• You are at least 18 years old, or you have permission from a parent or legal guardian.
• You will use this website only for lawful purposes.
• You will not engage in fraudulent activities, attempt unauthorized access, distribute malicious software, or interfere with the security or functionality of our website.

2. Account Registration

Creating an account is optional but recommended for a better shopping experience.

When creating an account, you agree to:

• Provide accurate, complete, and up-to-date information.
• Keep your login credentials confidential.
• Be responsible for all activities conducted through your account.

If you suspect unauthorized access to your account, please contact us immediately at:

Support@Montivella.com

3. Product Information & Pricing

Product Descriptions

We strive to ensure that all product descriptions, specifications, and images are accurate. However:

• Slight color variations may occur due to different screen settings.
• Minor variations in product appearance do not constitute defects.

Pricing

• All prices are displayed in USD (United States Dollars).
• Prices are subject to change without prior notice.
• The price displayed at the time your order is placed will be honored.

Product Availability

Products are subject to availability. We reserve the right to:

• Modify product offerings.
• Discontinue products.
• Limit quantities available for purchase.

without prior notice.

4. Placing Orders

By placing an order, you agree to purchase the selected products under these Terms & Conditions.

Order Acceptance

We reserve the right to refuse, cancel, or limit any order due to:

• Product unavailability.
• Pricing or listing errors.
• Payment issues.
• Suspected fraudulent activity.
• Violation of these Terms.

Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email.

If there are any issues with your order, our support team will contact you promptly.

5. Payment

We accept:

• Major Credit Cards
• Debit Cards
• Other secure payment methods available at checkout

All payments are securely processed through encrypted third-party payment gateways.

Montivella does not store your payment card information.

6. Shipping & Delivery

Currently, we ship within the United States only.

Estimated Delivery Time

• 3–7 Business Days
• Shipping carriers include:
  • USPS Priority Mail
  • USPS First Class Mail

Shipping Charges

Flat-rate shipping charges apply based on the number of items purchased.

Please refer to our Shipping Policy for complete shipping details.

Delivery Delays

Delivery times are estimates only.

Montivella is not responsible for delays caused by:

• Weather conditions
• Carrier delays
• Natural disasters
• Other events beyond our control

7. Returns & Refunds

We accept returns within 14 days from the date of delivery.

To qualify for a return:

• Items must be unused.
• Items must be in original condition.
• Original tags must remain attached.
• Customers must notify us within 48 hours of delivery to be eligible for a return.

Free Returns

A free UPS prepaid return label is provided for customers located within the 48 continental United States.

Non-Returnable Items

For hygiene reasons, the following items cannot be returned:

• Lingerie
• Intimate wear

Refund Processing

After the returned item passes inspection:

• Refunds are issued to the original payment method.
• Processing typically takes 5–10 business days.

Please review our Return & Cancellation Policy for complete information.

8. Intellectual Property

All content available on Montivella.com, including but not limited to:

• Logos
• Product images
• Graphics
• Text
• Website design
• Icons
• Branding

is the exclusive intellectual property of Montivella and is protected by applicable copyright and trademark laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

User-Generated Content

By submitting reviews, photos, comments, or other content to Montivella, you grant us a:

• Non-exclusive
• Worldwide
• Royalty-free license

to use, reproduce, publish, display, and distribute such content for marketing and promotional purposes.

9. Limitation of Liability

To the fullest extent permitted by law:

• Montivella shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
• Our maximum liability for any claim related to a purchased product shall not exceed the amount paid for that specific product.

10. Indemnification

You agree to indemnify, defend, and hold harmless Montivella, its affiliates, employees, officers, partners, and representatives from any claims, damages, liabilities, expenses, or legal fees resulting from:

• Your violation of these Terms & Conditions.
• Your misuse of the website.
• Your infringement of any third-party rights.

11. Changes to These Terms

Montivella reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Your continued use of Montivella.com after any revisions constitutes acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States.

Any disputes arising from your use of this website or purchases made through Montivella shall be resolved exclusively in the state or federal courts located in California.

By using this website, you consent to the exclusive jurisdiction of these courts.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: Support@Montivella.com